Domestic orders typically ship within 5-10 business days. International orders may take 15-30 business days depending on the destination country and customs processing time.

Yes, express shipping options are available for eligible orders. Contact us at chemosellesceince@gmail.com to inquire about expedited shipping rates.

Yes! All orders include a tracking number. You'll receive it via email once your package ships. You can use it to monitor your shipment's progress in real-time.

If your package arrives damaged, please document it with photos and contact us immediately at chemosellesceince@gmail.com. We will send a replacement or issue a refund at no cost.

Signature is required for high-value orders for security purposes. Standard orders can be left at your address. Contact us before ordering if you have specific delivery instructions.

Yes, we ship worldwide! International orders require proper customs documentation. Import duties and taxes may apply and are the responsibility of the recipient.

Return requests must be made within 30 days of delivery. Products must be unopened and in original packaging. Once approved, refunds are processed within 5-10 business days.

The customer is responsible for return shipping costs for standard returns. If we made an error or the product was damaged due to our packaging, we will provide a prepaid shipping label.

All packages are shipped in unmarked, secure containers with no identifying information on the outside. Your privacy is our priority. Contents are protected with appropriate padding.

Address changes can be made within 24 hours of placing your order, before the package ships. Contact us immediately at chemosellesceince@gmail.com with your new address and order number.

Yes, all shipments are insured against loss or damage during transit. In case of loss, we will work with the carrier to resolve the issue or issue a replacement/refund.